Certainly! Tech-12’s process for handling your Tech 12 requirements is a meticulous journey, starting with Early Planning. This comprehensive approach ensures that every detail aligns with the Tech 12 standards, providing a seamless experience and optimal outcomes for our clients

Our six step to success model makes the Tech 12 process as productive as possible. These steps are aligned with the construction lifecycle from 65% Design through to Completion & Post completion.

1. Early Planning – Early planning is about understanding the project requirements and what is needed for handover to be achieved. This is needed to be able to plan how the information will be received, stored, and transferred during the handover meeting. The key elements of this step is developing a programme when information will be made available, who is responsible for what, and systems & processes for standardising how to manager the information.

2. Pre Construction – This is all the information that can be made available throughout the design process. Be that a design pack, surveys or any preconstruction information, this is all used to create the final Facilities Maintenance Manual. The preconstruction information creates approximately 40% of the information needed for the Facilities Maintenance Manual at this early stage. It is also vital that this information is made available as soon as possible to the end user to produce a maintenance strategy.

3. Building & Civil Engineering – Throughout the “bricks & sticks” step of the construction, this step is to continually collate the actual items that are built on site. As elements of the project are built, the actual or As built information will become available and can be collated into the Facilities Maintenance Manuals. This includes As built information, Product Datasheets, any required testing or compliance information and the maintenance information for these elements.

4. Mechanical, Electrical & Plumbing – The most complicated element of the works requires the most information to be provided during this stage. The installation stage of the construction includes multiple disciplines working together to provide a fully working building. Some of this work could be power & lighting installations, air conditioning & heating and also the emergency & fire alarm systems. With so many systems being installed, there is allot of building information that can be provided, including the as built information, product datasheets and any operation and maintenance information

5. Commissioning – This step is the crucial step that moves from a shell to a working building. In this dynamic and changing phase; all of the testing and commissioning certificates, final survey information and specific DIO forms needed to be completed to show that all of the Mechanical, Electrical, Fire and public health systems all work correctly.

6. Handover – With the Handover date set, the preparations for the final handover date start. With the Draft FM Manual review being a critical date, where the Facilities Maintenance Manual is reviewed by other stakeholders for compliance and to ensure that all documentation is provided that can be. This is a ‘dry run’ to iron out any issues with the documentation and prepare the project documentation to be handed over to the end users.

Tech-12 Services specifically focuses on USVF projects in the UK. Specialising in the Tech 12 handover process, we work on all types of projects in this arena. From LARGE major infrastructure projects, small refurbishments and any form of construction that requires the Tech 12 Handover process to be followed.

Accuracy is paramount at Tech-12. We employ rigorous quality control measures and various different stages. Starting with initial document checking through to a 298+ point Draft FM Manual. We utilizing sophisticated technology and involving a highly skilled team to ensure that every piece of information in our O&M manuals is not only precise but meets the highest standards of excellence.

Absolutely! Our success stories and case studies speak volumes about the impact of Tech-12’s services. One notable client is Keith Furnell at RG Carter, where we reduced the burden on his team. These stories serve as real-world testimonials to the effectiveness of our approach and more can be found on our Case Studies page.

Customization to the project requirements is the cornerstone of our approach. We recognize that each project is unique, and we tailor our O&M manuals to align precisely with the needs outlined in the 141 Schedule of Document, and nuances of the client requirements. This ensures that the manual becomes an invaluable resource tailored to your project.

Tech-12 is well-versed in the challenges faced by construction contractors in this project range. Our approach is the same across high value low value, High complexity and low complexity projects. Going back to basics, and working through our 6 steps , we provide consistancy across the whole spectrum of projects.

The duration of collaboration varies based on the specific project requirements. The Tech 12 process is adaptable to suit a short 2 week project or a 5 year major capital programme. We work with contractors and clients to establish realistic timelines that align with project goals. We prioritize efficiency without compromising the quality of our services.

Client feedback is gold at Tech-12. We actively seek and appreciate input from our clients, Good, Bad and Ugly. We use this as “FeedForward”, to look at how we can continually improve our service. Using it as a catalyst for innovation and problem solving. Our feedback loop involves receiving comments about the FM Manual following the form 153 process, conducting a post project review and customer feedback sessions ensuring that all of these insights contribute directly to the enhancement of our services.

Precision is the backbone of Tech-12’s O&M manuals. The information needs to be right from the start. Every piece of information is meticulously curated, validated, and presented with accuracy. Without this we find a situation where we put poor information in, and recieve poor FM Manuals out. Ourlevel of precision ensures that the O&M manual serves not just as a document but as a reliable guide for effective facility management for the life of the building.

As a construction contractor, you want a service that provides a high quality FM Manual ready for when you client asks for it. We align our services to this goal by providing regular communications with you about our progress, problems and opportunities. We work to your constriction programme and adapt our ways of working around your project situations. We also collaborate with you and your supply chain to make sure we get the FM manual right; First Time, Every Time, to give confidence that your FM Manuals will exceed the expectations of your clients. 

Staying ahead in the industry is a priority at Tech-12. We leverage a combination of Office 365 products for functionality, adaptability and security. This includes ongoing education, collaboration across the USVF construction arena and investment in cutting-edge technologies, to ensure that our practices align with and often surpass industry best standards.

Working on operational USAF air bases, provides a challenge for any company working within the wire, let alone for a successful Tech 12 Handover. We address the various different problems; like large document file transfers, file path issues or others as the project goes on, and we work with all stakeholders to ensure that we deliver the best possible service that meets the clients needs. 

Tech-12’s contribution extends far beyond the handover phase. We actively collaborate with construction teams to ensure that our O&M manuals serve as an ongoing resources, contributing to the long-term success and efficiency of the construction project. Our commitment is to provide value that endures beyond project completion.

The Tech 12 handover process is a structured set of procedures and guidelines for building handovers, specifically tailored to US Visiting Forces construction projects in the UK. It ensures the comprehensive delivery of accurate and high-quality operation and maintenance manuals. For further details got to our page What is Tech 12?

The benefits of employing the Tech 12 handover process include enhanced information quality, streamlined operations, improved maintenance efficiency, and compliance with specific requirements, ultimately leading to a more successful project outcome. If you are doing any form of construction on a USVF base, then Tech 12 is the handover process that is enforced by both DIO and CE.

The key steps in the Tech 12 handover process involve meticulous documentation, quality assurance checks, collaboration with key stakeholders, thorough testing, and a systematic approach to information delivery to meet the project’s unique requirements. These can be done in anyway your project needs, but at Tech-12 Services we employ the 6 Step to Success model.

1. Early Planning – Early planning is about understanding the project requirements and what is needed for handover to be achieved. This is needed to be able to plan how the information will be received, stored, and transferred during the handover meeting. The key elements of this step is developing a programme when information will be made available, who is responsible for what, and systems & processes for standardising how to manager the information.

2. Pre Construction – This is all the information that can be made available throughout the design process. Be that a design pack, surveys or any preconstruction information, this is all used to create the final Facilities Maintenance Manual. The preconstruction information creates approximately 40% of the information needed for the Facilities Maintenance Manual at this early stage. It is also vital that this information is made available as soon as possible to the end user to produce a maintenance strategy.

3. Building & Civil Engineering – Throughout the “bricks & sticks” step of the construction, this step is to continually collate the actual items that are built on site. As elements of the project are built, the actual or As built information will become available and can be collated into the Facilities Maintenance Manuals. This includes As built information, Product Datasheets, any required testing or compliance information and the maintenance information for these elements.

4. Mechanical, Electrical & Plumbing – The most complicated element of the works requires the most information to be provided during this stage. The installation stage of the construction includes multiple disciplines working together to provide a fully working building. Some of this work could be power & lighting installations, air conditioning & heating and also the emergency & fire alarm systems. With so many systems being installed, there is allot of building information that can be provided, including the as built information, product datasheets and any operation and maintenance information

5. Commissioning – This step is the crucial step that moves from a shell to a working building. In this dynamic and changing phase; all of the testing and commissioning certificates, final survey information and specific DIO forms needed to be completed to show that all of the Mechanical, Electrical, Fire and public health systems all work correctly.

6. Handover – With the Handover date set, the preparations for the final handover date start. With the Draft FM Manual review being a critical date, where the Facilities Maintenance Manual is reviewed by other stakeholders for compliance and to ensure that all documentation is provided that can be. This is a ‘dry run’ to iron out any issues with the documentation and prepare the project documentation to be handed over to the end users.

Common mistakes in the Tech 12 handover process include insufficient documentation review and underestimating the extent of work required. Communication breakdowns between supply chain partners, tracking documentation. Neglecting stakeholder input, and underestimating the importance of continuous improvement based on past experiences.

Essential skills for the Tech 12 handover process include attention to detail, communication proficiency, project management expertise, quality assurance skills, and a keen understanding of construction and facilities management principles.

The success of the Tech 12 handover process relies on qualities such as transparency, accountability, adaptability to changing requirements, collaborative teamwork, and a commitment to delivering accurate and reliable operation and maintenance manuals.